Showing results by author "Tony-Bates" in All Categories
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Breaking the Heart Open
- The Shaping of a Psychologist
- By: Tony Bates
- Narrated by: Frank Laverty, Tony Bates
- Length: 7 hrs and 59 mins
- Unabridged
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Bestselling author and psychologist Tony Bates has spent his career seeking to understand the lives of others. Here he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. He recalls traumatic events in his childhood that reverberated throughout his life and how, with therapy and time, he was eventually able to heal. He recounts the stories of the patients that affected him most deeply and informed both the direction of his work and his philosophy as a psychologist.
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Absolutely beautiful
- By Rosaleen G. on 07-03-26
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Breaking the Heart Open
- The Shaping of a Psychologist
- Narrated by: Frank Laverty, Tony Bates
- Length: 7 hrs and 59 mins
- Release date: 01-12-23
- Language: English
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£13.49 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- By: Tony Bates, Dr. Natalie Petouhoff
- Narrated by: Jennifer Jill Araya
- Length: 9 hrs and 53 mins
- Unabridged
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By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- Narrated by: Jennifer Jill Araya
- Length: 9 hrs and 53 mins
- Release date: 25-08-23
- Language: English
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£13.95 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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High Performance Financial Advisor
- By: Tony Bates
- Original Recording
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What does it take to succeed at the highest level in the world of financial advice? Let’s find out… High Performance Financial Advisor is the podcast for people working in financial advice in the US who want to find their next million dollar producer - or become one themselves. I’m your host, Tony Bates, and in each episode we’ll uncover the strategies and success stories that matter - from how million-dollar producers got to where they are today, how to grow your book sustainably, the best ways to leverage tech and AI, and much more, so that you have the tools they need to perform. ...
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