Showing titles in Organisational Behavior

Clifford Nass has developed a powerful theory: Our brains can’t fundamentally distinguish between interacting with people and interacting with devices. Nass’s discoveries push the boundaries of both psychology and technology and provide nothing less than a new blueprint for successful human relationships.

Broad changes have dramatically disrupted our workplaces and increased the emotional demands on leaders everywhere. Leaders now must support their teams' mental health and burnout (while managing their own), build trust with and motivate a remote and diverse workforce, allay employee fears of obsolescence while driving the integration of new technologies like AI, and demonstrate bottomless sensitivity and compassion while still delivering results at a relentless pace.

We've combed through the ideas, insights, and best practices from the past year of Harvard Business Review to help you get up to speed fast on the relevant concepts driving business today. Discover new ideas and sample the latest thinking of our vast array of management experts. Revisit these topics now to make sure your organization is incorporating the best, most up-to-date practices, or keep this book as a reference so you can turn to these memorable pieces when you need them the most. 

Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.

Many of the prices we pay seem to make little sense. We shell out $2.29 for a coffee at Starbucks when a nearly identical brew can be had at the corner deli for less than a dollar. We may be less willing to give blood for $25 than to donate it for free. Americans hire the cheap labor of illegal immigrants to fix the roof or mow the lawn and vote for politicians who promise to spend billions to keep them out of the country.

Unleash your emotional intelligence and transform your relationships, productivity, and happiness within just 30 days, even if you've been stuck in the same patterns for years. Are you struggling with managing your emotions or understanding others? Do you feel like you're constantly juggling your feelings but never find the right balance? Do low confidence and self-esteem sabotage your personal growth? Do you finally want to take control of your life and realize your full potential? If this sounds like you, you're not alone.

How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour? Ripple is about how small behaviour changes can...

Tras el éxito de ¿Por qué nadie me lo dijo antes?, la psicóloga clínica Julie Smith regresa con Abrir en caso de..., una guía imprescindible para afrentar los momentos de crisis con claridad y acción. Con un formato innovador de "cartas para abrir cuando...", este libro ofrece consejos prácticos y herramientas psicológicas basadas en la ciencia para manejar el estrés, la ansiedad, la autoestima y la toma de decisiones.

Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Christina Maslach and Michael P. Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance.

Have you ever found yourself doing or saying something in the heat of the moment that you later regretted? Perhaps, you laid awake all night wondering why you had spoken or acted in this way. Can you recall more than one occasion where you lost control of yourself, and it felt as if something else had taken over you? Don’t worry. You’re not alone. The thing that took control of you was your emotions.

Out of Office is an audiobook for every office worker—from employees to managers—currently facing the decision about whether, and how, to return to the office. The past two years have shown us that there may be a new path forward, one that doesn’t involve hellish daily commutes and the demands of jam-packed work schedules that no longer make sense. But how can we realise that future in a way that benefits workers and companies alike?

Discover a new design paradigm. Are you an adventurer or a visionary? A maveric or a maven? Designology makes design personal through author Dr. Sally Augustin's eight personality "Placetypes" that characterize the different ways we can relate to the space around us. Personalize your space. How do shapes and patterns influence how you think in a space? How do room dimensions influence you psychologically? Designology answers all these questions and more with practical how-to advice and real-world examples sure to help make your house a happier place.

Written by three career experts, An Intelligent Career is a playbook for the modern knowledge worker, providing a complete guide that will allow workers to take a composite, dynamic view of a life's work in the 21st century.

What is work that’s worth doing in a life worth living? A revealing exploration of the questions we ask and the stories we tell about our work. According to recent studies, barely a third of American workers feel “engaged” at work, and for many people around the world, happiness is lowest...

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

As leaders, we navigate countless lines—reporting lines, dotted lines, bottom lines, deadlines. But at the heart of it all lies one defining thread: our through line. Your through line is the psychological core of your leadership story—the golden thread that connects who you are with how you lead. It anchors your decisions, values, and purpose, guiding you through change, challenge, and complexity. In this transformative audiobook, leadership coach Archana Mohan presents a practical three-part framework—Reach In, Reset, Reach Out—designed to help you uncover your unique through line.

Today's leaders are navigating rapidly evolving technology, organisational uncertainty, financial pressure and changing client demands. At the same time employees expect leaders to be purpose-driven, authentic, inspiring, inclusive and to create an environment where they feel safe to discuss mental health. Balancing the many demands on leaders at work, and at home, requires resilience. Angela defines resilience as the ability to take the challenges and changes of life in your stride and say "yes" to the opportunities that excite you.

 People functioning at the highest level are what the authors call 10x leaders. Research on these leaders consistently brought up five major strengths. This book teaches readers to become a 10x leader using these five key areas, the SHARP framework. 

Empathy has become a cliché of contemporary politics, often espoused but rarely understood. Yet the capacity to understand other worldviews is neither easy nor comfortable. Seeing through others’ eyes requires strength, courage, integrity, and an ability to reason across the harshest political divides—and, in a time of heightened marginalization, disconnection, and polarization, empathy in our leaders and across society is vitally important.