Showing titles in Customer Service
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Fish! For Life
- By: Stephen C. Lundin PhD PhD, John Christensen, Harry Paul
- Narrated by: Kerin McCue, Sara Krieger
- Length: 2 hrs and 38 mins
- Unabridged
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Overall8
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Performance6
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Story6
There's a new FISH! in the pond! Here's a brilliant parable for everyone who wants to lead a fuller, happier life illions of business people have already used the bestselling FISH! books to improve the way they work. Now, the authors turn their attention to life's daily personal challenges...
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Might be better if you've read Fish! first.
- By Dan from Nuneaton on 29-09-23
Preview -
Fish! For Life
- Narrated by: Kerin McCue, Sara Krieger
- Length: 2 hrs and 38 mins
- Release date: 22-03-18
- Language: English
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£7.75 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Social Selling
- Techniques to Influence Buyers and Changemakers
- By: Tim Hughes, Matt Reynolds
- Narrated by: Timothy Andrés Pabon
- Length: 6 hrs and 36 mins
- Unabridged
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Overall5
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Performance4
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Story4
The digital landscape has changed buyers’ habits. Sales professionals now need to develop relationships with decision-makers through social networks to reach them early in the decision making process. Social Selling provides a practical, step-by-step outline for harnessing the skills and techniques necessary to achieve this, including developing a high quality community, building trust, developing authority and influence, and connecting with changemakers. It also discusses enterprise implementation of a social selling strategy and much more.
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Great read.
- By Mr. Chin on 09-08-19
Preview -
Social Selling
- Techniques to Influence Buyers and Changemakers
- Narrated by: Timothy Andrés Pabon
- Length: 6 hrs and 36 mins
- Release date: 18-06-19
- Language: English
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£13.08 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Stop Acting like a Seller and Start Thinking like a Buyer
- Improve Sales Effectiveness by Helping Customers Buy
- By: Jerry Acuff, Wally Wood
- Narrated by: Matthew Porter
- Length: 6 hrs
- Unabridged
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Overall6
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Performance5
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Story5
People love to buy. They love taking home a great product, and they definitely love getting a great deal. But, unfortunately for anyone in sales, people hate being sold. They hate feeling like they've been convinced to buy something or tricked into a purchase - even if they want the product you're selling. That's why sales is harder than ever, and that's why you have to change the way you operate if you want to sell more and keep your customers coming back.
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Other people’s view
- By Ivelina Ruptsova on 14-04-24
Preview -
Stop Acting like a Seller and Start Thinking like a Buyer
- Improve Sales Effectiveness by Helping Customers Buy
- Narrated by: Matthew Porter
- Length: 6 hrs
- Release date: 30-10-14
- Language: English
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£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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ChatGPT Bible
- 4 Powerful Books to Supercharge Your Earnings, Optimize Efficiency, and Unlock Your Potential Using AI and ChatGPT
- By: Max Codex
- Narrated by: Christian Nova
- Length: 11 hrs and 9 mins
- Unabridged
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Overall20
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Performance20
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Story20
Feel like AI is leaving you behind? The ChatGPT Bible is here to help. This comprehensive four-book collection shows how to leverage ChatGPT for productivity, income, and personal growth.
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Great for Entrepreneurs and Freelancers
- By Nicholas Clark on 13-02-25
Preview -
ChatGPT Bible
- 4 Powerful Books to Supercharge Your Earnings, Optimize Efficiency, and Unlock Your Potential Using AI and ChatGPT
- Narrated by: Christian Nova
- Length: 11 hrs and 9 mins
- Release date: 28-01-25
- Language: English
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£14.57 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Converted
- The Data-Driven Way to Win Customers' Hearts
- By: Neil Hoyne
- Narrated by: Neil Hoyne
- Length: 3 hrs and 19 mins
- Unabridged
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Overall8
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Performance7
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Story7
When the world’s biggest brands want to sharpen their digital marketing strategy, they call Neil Hoyne – Google’s Chief Measurement Strategist and Senior Fellow at the Wharton School. In his first book, he offers a simple, research-backed playbook that anyone can use to find their best...
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Great resource
- By René B. Færch on 17-10-22
Preview -
Converted
- The Data-Driven Way to Win Customers' Hearts
- Narrated by: Neil Hoyne
- Length: 3 hrs and 19 mins
- Release date: 22-02-22
- Language: English
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£9.72 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Marketing
- By: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Unabridged
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Overall8
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Performance7
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Story7
The success of your business depends on the success of your marketing efforts. If you can identify what customers want, need, and can afford - and give it to them - you will achieve outstanding results.This indispensable guide contains 21 powerful marketing ideas you can use immediately.
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Great little book
- By Amazon Customer on 12-08-23
Preview -
Marketing
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Release date: 18-11-14
- Language: English
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£9.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Relationship Intelligence: Sales Through Human Connection
- Why Understanding People Is the Most Powerful Sales Tool You Have
- By: Richard Brett Madden
- Narrated by: Mark Lancaster
- Length: 6 hrs and 23 mins
- Unabridged
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Overall0
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Performance0
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Story0
In Relationship Intelligence: Sales Through Human Connection, R. Brett Madden, Esq. shares the mindset and skills that drove his consistent, trust-based sales success. With over three decades of experience, Madden has learned that rather than gimmicks, the best salespeople rely on understanding people. This people-first sales guide introduces the Relationship Intelligence Sales Method, a practical, flexible approach that empowers you to: Decode how buyers think and what they actually care about. Build credibility by showing up with empathy and expertise.
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Relationship Intelligence: Sales Through Human Connection
- Why Understanding People Is the Most Powerful Sales Tool You Have
- Narrated by: Mark Lancaster
- Length: 6 hrs and 23 mins
- Release date: 27-03-26
- Language: English
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£18.29 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Linkedin the Sandler Way
- 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
- By: Sandler Systems Inc., Linkedin Sales Solutions
- Narrated by: Sean Pratt
- Length: 1 hr and 54 mins
- Unabridged
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Overall11
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Performance10
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Story10
LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices for effective social selling with LinkedIn. Its 25 discussions uncover big ideas for prospecting and selling online - ideas that typically haven't yet become part of a sales team's daily culture. Within just a few days, you can learn, adopt, and model these LinkedIn best practices so that they become consistent behaviors for everyone in your organization who sells for a living.
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Helpful, but also one long sales pitch
- By Allan Rennebo Jepsen on 04-05-19
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Linkedin the Sandler Way
- 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
- Narrated by: Sean Pratt
- Length: 1 hr and 54 mins
- Release date: 01-12-17
- Language: English
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£7.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Prospect the Sandler Way
- A 30-Day Program for Mastering Stress-Free Lead Development
- By: John Rosso, David Mattson - Foreword
- Narrated by: Sean Pratt
- Length: 3 hrs and 13 mins
- Unabridged
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Overall16
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Performance12
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Story13
Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.
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Buy this book
- By John Byrne on 21-06-23
Preview -
Prospect the Sandler Way
- A 30-Day Program for Mastering Stress-Free Lead Development
- Narrated by: Sean Pratt
- Length: 3 hrs and 13 mins
- Release date: 01-06-18
- Language: English
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£10.40 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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How To Win Customers And Keep Them For Life
- An Action-Ready Blueprint for Achieving the Winner's Edge!
- By: Michael Leboeuf Ph.D. Ph.D.
- Narrated by: Michael Leboeuf Ph.D. Ph.D.
- Length: 1 hr and 29 mins
- Abridged
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Overall4
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Performance2
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Story2
From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction. The success of any...
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Awesome
- By Damilola A. on 29-08-19
Preview -
How To Win Customers And Keep Them For Life
- An Action-Ready Blueprint for Achieving the Winner's Edge!
- Narrated by: Michael Leboeuf Ph.D. Ph.D.
- Length: 1 hr and 29 mins
- Release date: 07-04-00
- Language: English
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£5.39 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Tiny Noticeable Things
- The Secret Weapon to Making a Difference in Business
- By: Adrian Webster
- Narrated by: Liam Gerrard
- Length: 3 hrs and 54 mins
- Unabridged
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Overall0
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Performance0
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TNTs are tiny noticeable things. They are all the little things that people don't need to do but do. Though small, they create the biggest, longest lasting impressions in people's minds; they show how much you care; they make and break relationships - yet they cost nothing. In Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business, you'll learn how to use the explosive power of TNTs to get where you want to be in business and in everything you do.
Preview -
Tiny Noticeable Things
- The Secret Weapon to Making a Difference in Business
- Narrated by: Liam Gerrard
- Length: 3 hrs and 54 mins
- Release date: 21-09-21
- Language: English
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£11.69 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Referable Client Experience
- A Proven Method to Generate Referrals Without Asking
- By: Stacey Brown Randall
- Narrated by: Stacey Brown Randall
- Length: 3 hrs and 25 mins
- Unabridged
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Overall0
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In The Referable Client Experience, author Stacey Brown Randall teaches you how to create an intentional client experience that generates the referrals you deserve. As a coach and consultant, Brown Randall has successfully shown business owners how to cultivate reliable, consistent referrals. Now, she brings her proven method to you. You do great work and are valuable to your clients. So why don’t they refer you? A hard truth: Doing great work does not equate to referrals.
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The Referable Client Experience
- A Proven Method to Generate Referrals Without Asking
- Narrated by: Stacey Brown Randall
- Length: 3 hrs and 25 mins
- Release date: 27-10-25
- Language: English
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£10.40 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Product Mindset
- Succeed in the Digital Economy by Changing the Way Your Organization Thinks
- By: David H. DeWolf, Jessica S. Hall
- Narrated by: David H. DeWolf, Jessica S. Hall
- Length: 3 hrs and 47 mins
- Unabridged
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Overall1
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Performance1
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Story1
The Product Mindset approaches product development from a bold, new direction, based on a shared internal outlook that drives focus, speed, experimentation, and innovation from a wide variety of stakeholders. David DeWolf and Jessica Hall provide you with all the tools you’ll need to revitalize your company’s methodologies, reframe its culture, and help your company thrive in the digital marketplace.
Preview -
The Product Mindset
- Succeed in the Digital Economy by Changing the Way Your Organization Thinks
- Narrated by: David H. DeWolf, Jessica S. Hall
- Length: 3 hrs and 47 mins
- Release date: 30-08-19
- Language: English
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£10.99 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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A Complaint Is a Gift, 3rd Edition
- How to Learn from Critical Feedback and Recover Customer Loyalty
- By: Janelle Barlow
- Narrated by: Anna Crowe
- Length: 6 hrs and 28 mins
- Unabridged
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The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
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A Complaint Is a Gift, 3rd Edition
- How to Learn from Critical Feedback and Recover Customer Loyalty
- Narrated by: Anna Crowe
- Length: 6 hrs and 28 mins
- Release date: 25-10-22
- Language: English
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£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Client Retention Handbook for Digital Marketing Agencies
- How to Keep Clients on Board Long-Term and Reduce Churn
- By: Josh Nelson
- Narrated by: Frank Di Piazza
- Length: 3 hrs and 15 mins
- Unabridged
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Overall6
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Performance6
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Story6
The Client Retention Handbook For Digital Marketing Agencies is the ultimate must-have guide for anyone running (or starting) a digital agency. While there are hundreds of books focused on "getting" clients, nobody tells you the harsh reality: If you can’t keep clients, you don’t have a business. So how do you get them to stay? Believe it or not, it’s not about results. Getting clients to stay with you longer boils down to three key elements referred to in the book as “the sticky triad”, and you have to get all your ducks in a row….
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The most specific relevant guide for agencies.
- By Juan on 05-07-25
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The Client Retention Handbook for Digital Marketing Agencies
- How to Keep Clients on Board Long-Term and Reduce Churn
- Narrated by: Frank Di Piazza
- Length: 3 hrs and 15 mins
- Release date: 02-09-22
- Language: English
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£10.40 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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What Clients Love
- A Field Guide to Growing Your Business
- By: Harry Beckwith
- Narrated by: Harry Beckwith
- Length: 3 hrs and 29 mins
- Abridged
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Overall8
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Performance2
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Story2
An international bestselling business author shares the secrets to making your brand stand out in a crowd and win over the attention and acclaim of consumers. Harry Beckwith is the author of Selling the Invisible and The Invisible Touch, both marketing classics. Now he applies his unparalleled...
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What Clients Love
- A Field Guide to Growing Your Business
- Narrated by: Harry Beckwith
- Length: 3 hrs and 29 mins
- Release date: 10-01-03
- Language: English
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£10.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Customer Data Platforms
- Use People Data to Transform the Future of Marketing Engagement
- By: Martin Kihn, Christopher B. O’Hara
- Narrated by: Sean Pratt
- Length: 9 hrs and 9 mins
- Unabridged
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Overall2
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Performance1
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Story1
Marketers are faced with a stark and challenging dilemma: Customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, customer data platforms have come to the fore. CDPs are the hottest marketing technology around today, but are they worthy of the hype? Customer Data Platforms takes a deep dive into everything CDP, so you can learn how to steer your firm toward the future of personalization.
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Customer Data Platforms
- Use People Data to Transform the Future of Marketing Engagement
- Narrated by: Sean Pratt
- Length: 9 hrs and 9 mins
- Release date: 11-05-21
- Language: English
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£14.36 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Story Brand (German edition)
- Wie Sie mit starken Geschichten Ihre Kunden überzeugen
- By: Donald Miller
- Narrated by: Uwe Thoma
- Length: 6 hrs and 5 mins
- Unabridged
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Overall0
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№ 1 Wall Street Journal-Bestseller, geschaffen von New York Times-Bestsellerautor und Marketingexperte Donald Miller. Die Macht einer guten Geschichte ist unbestreitbar. Geschichten haben die Fähigkeit, uns zu inspirieren, zu motivieren und zu bewegen. Sie können uns in eine andere Welt transportieren und uns dazu bringen, Dinge aus einer neuen Perspektive zu betrachten. Im Marketing können sie die Aufmerksamkeit der Zielgruppe auf sich ziehen und eine emotionale Verbindung aufbauen, die zu langfristiger Kundenbindung führen kann.
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Story Brand (German edition)
- Wie Sie mit starken Geschichten Ihre Kunden überzeugen
- Narrated by: Uwe Thoma
- Length: 6 hrs and 5 mins
- Release date: 20-07-23
- Language: German
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£13.73 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Relationships 101
- By: John C. Maxwell
- Narrated by: Sean Runnette
- Length: 1 hr and 45 mins
- Unabridged
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Overall2
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Performance2
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Story2
Great leadership is built on great relationships. Let John C. Maxwell show you why relationships are the glue that holds successful teams together. Leadership is a relationship-intensive endeavor. If your people skills aren't strong, neither will be your leadership. Bestselling author and...
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Relationships 101
- Narrated by: Sean Runnette
- Length: 1 hr and 45 mins
- Release date: 14-04-15
- Language: English
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£9.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The 10 Golden Rules of Customer Service
- The Story of the $6,000 Egg
- By: Deb Duncan, Todd Duncan
- Narrated by: Christopher Grove, Janet Metzger
- Length: 53 mins
- Unabridged
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Overall4
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Performance3
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Story3
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.
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Easy to take in
- By Anonymous on 10-03-26
Preview -
The 10 Golden Rules of Customer Service
- The Story of the $6,000 Egg
- Narrated by: Christopher Grove, Janet Metzger
- Length: 53 mins
- Release date: 01-04-19
- Language: English
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