Showing titles in Conflict Resolution & Mediation

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail. Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it

If you’re like most people, you probably don’t like the idea of negotiation. It may bring up images of heated arguments or underhanded schemes. But by not taking this step, you’re missing out on better deals, better opportunities, and better outcomes for yourself and the people you care about. Negotiation is simply a focused discussion that aims to bridge differences and find a mutually beneficial outcome. And unlike what you see in the movies, negotiating doesn’t have to be an all-out war.

Previously published as Negotiating While Black Winner of the 2024 “Most Useful” Book by the Non-Obvious Book Awards Winner of the 2024 "Best Self-Help" Award by the African American Literary Awards A real-world, one-of-a-kind resource for anyone who has ever been underestimated, overlooked...

Ed Beltran, the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation. Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover their unique stressors, master skills to neutralize stressors, and build unwavering resilience that elevates their emotional well-being.

Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Managing crisis well is at the very heart of good leadership. Here, the team from the National Preparedness Leadership Initiative at Harvard University draws on a deep well of research...

Conflict is normal and survivable, and you don’t need special skills or experience to navigate it—you just need practice. Complete with extensive qualitative research and case studies, this step-by-step guide shows how to lean into difficult conversations, recognize the role emotions play when we are not in control of them, and create a solid foundation for change, progress, healing, and resolution.

In business and life we avoid sensitive yet crucial topics at our own peril. Harvard Business School's Christina Wing provides tools for navigating and communicating with clarity and compassion. We live in a world where the list of off-limits topics keeps growing—at work, at home, and even...

Leadership isn't what you thought it would be. It's not the title or the corner office. It's the weight of responsibility when the stakes are high, the information is incomplete, and every decision carries consequences you can't fully control.

Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.

Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.

Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.

For the first time, the four most popular restorative justice audiobooks in the Justice & Peacebuilding series —The Little Book of Restorative Justice: Revised and Updated, The Little Book of Victim Offender Conferencing, The Little Book of Family Group Conferences, and The Little Book of Circle Processes — are available in one audio volume.

Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...

In a time when divisiveness and disinformation dominate our conversations, Eric J. Miller offers a refreshing path forward—one rooted in time-honored, spiritually-centered practices. In Allied We Can Find Common Ground, Miller draws on principles of self-awareness, compassion, and mindfulness, showing how higher-level leaders can use these ancient values to forge connections in today's fractured world.

The Asshole Whisperer book for managers contains true stories and tips to deal with crappy leaders and jerks at work. You will learn how to use corporate values to hold people at work accountable for their conduct, how to give feedback about attitudes or behavior, and how to quickly assess and utilize personality traits (extrovert, introvert, ambivert) to your mutual benefit. Why? So, you can meet your goals and deadlines and to put it simply, get shit done. Assholes are part of our lives.

Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network?

For too long, humans have been following others based largely on that person's sense of physical strength, appearance, and dominance. It's a model that dates back to the Neanderthals and which, incredibly, we continue to apply—consciously or not. The Power of Evolved Leadership establishes a new standard for leadership. It shifts you away from a leadership profile of power, command, and control to move your toward the nuance of motivation, inspiration, and, most critically, the shedding of "ego."

Coping in a Toxic Environment is a short, user-friendly guide to negotiating tricky working conditions and learning to thrive rather than simply survive in the workplace. A must-have audiobook for anyone who is struggling in their current employment, it will help you to explore what is toxic for you and review how you are coping in the environment you are in.

Prepare to be inspired by real-life stories of individuals who have faced similar situations and emerged victorious. Discover how they rallied their allies, leveraged their strengths, and skillfully negotiated their way to success. Each chapter combines practical advice with captivating storytelling, ensuring that you not only gain valuable insights but also enjoy the process. The book goes beyond generic advice by providing you with practical, day-to-day strategies that you can implement immediately.