Showing titles in Conflict Resolution & Mediation

This audiobook teaches how to use behavioral conditioning techniques to extinguish unwanted behaviors such as bullying or harassment in the workplace. This program will discuss the science of behavioral conditioning so you can better understand the harassment dynamic and why retaliation occurs so that you can understand what has to happen to make it stop.

When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....

The news media is replete with stories of corporate scandal, corruption, and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence.

The Most Practical Book on Negotiating Ever Written Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and...

Family Business Management provides an accessible overview of the core aspects of family business, with an international, practice-based perspective. Structured in four parts, the book covers key topics such as family firm goals, conflict management, human resources, strategy, financial management, family and business governance, and succession planning. A wide variety of cases and examples are used throughout the book to highlight cultural and institutional differences between family businesses in contrasting contexts.

Most career advice assumes one thing: That success belongs to the loudest people in the room. Speak more. Network more. Promote yourself more. But for millions of professionals, this advice feels unnatural, and exhausting.

Are you seeking clarity and empowerment when it comes to workplace rights and legal recourse? Being wrongfully treated at work is extraordinarily painful and figuring how to respond is confusing. And that before we get into the work of employment law. Employees who are fired, or are afraid that they might be, need help. That's what this audiobook is for, to give people a plain English understanding of the legal tools that they can use to get control of their career.

The Necessary Goodbye is a practical, eye-opening guide to one of leadership’s most misunderstood and avoided responsibilities: firing someone.

Confront what no one dares to say, but everyone feels Enterprise families rarely fall apart because of bad strategy or poor governance. What truly gets in the way are the things left unspoken: quiet resentments, competing values, and emotional undercurrents that influence decisions and...

#1 internationally bestselling author Thomas Erikson shows listeners how to identify and avoid the psychopaths around them. Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s exactly what makes them dangerous. Bestselling author of...

Two former Walt Disney Imagineering leaders take on a major gap in team leadership: the lack of a reliable method for collaboration that consistently drives success, innovation, and problem-solving. At Disney, Tricia Cerrone and Edward J. Van Luinen were tasked with co-leading a global...

How much of our time is spent trying to figure out what everyone else is thinking or dealing with the negative thoughts we have about ourselves? How many stories do we write in our own heads to fill in the gaps? Joe, our main character, is an executive for a software company who’s just like the rest of us. He makes his way through life convincing himself that his stories are true... that is until he meets with his daughter and learns about her favorite Journalism class.

Actions can only speak louder than words when their intentions are clear. Are you tired of fighting? Feel like your actions and intentions keep getting lost in translation? Frustrated with feeling misunderstood and perpetually caught in a vicious cycle of miscommunication? Psychotherapist Dr. Patricia Timerman Barbosa da Silva, who was also tired of the cycle, developed the IAP Model—Intention, Action, Perception—which she calls the “Google Translate” of communication.

Are your employees acting like termites chewing through your business? Do clients drain your energy, or suppliers leave you wondering what planet they’re on? Running a service-based business shouldn’t feel like a full-time pest control operation, but too often, it does. Author and entrepreneur Tim Whitt has spent 45 years in the pest control industry—30 in corporate leadership and 15 building his own thriving company, Pied Piper Pest & Lawn. Based in Oklahoma, Tim has seen it all. From technician to owner, he’s learned how both pests and people behave…

"In this age of diminishing trust in public figures, this audiobook offers highly useful guidance about how to trust and withhold trust more thoughtfully." - AudioFile From the world's leading expert on trust repair, a guide to understanding the most essential foundation of our relationships and...

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed...

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed...

You have a vision for success and impact, and you know exactly how to get there. You have a track record that speaks for itself and you are an inspiration to friends and family. Just the way you have been a change agent for others, it’s time to be an agent for your own change. You don’t have to live a life void of fun, good health, and restful sleep. It doesn’t have to be so hard. It’s time to take charge of your transformation.

Nel corso della mia carriera mi sono confrontato con migliaia di imprenditori, ne ho affiancati centinaia e visto una miriade di aziende sfasciarsi per problematiche al vertice, per mancanza di comunicazione tra soci, per stupidi diverbi tra i titolari. Nella maggior parte dei casi erano aziende sane, con una buona idea di business, che offrivano prodotti o servizi di tutto rispetto. Eppure la mancanza di affiatamento e armonia tra dirigenti aveva portato delle spaccature insanabili all’interno di queste imprese.

“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.