Showing titles in Business Communication

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

For salespeople feeling stressed and disappointed that their customers don’t want to hear from them, this guide is the key to developing the mindset and habits required to reach a new level of sales success. The world of sales can be tough, so it’s easy to get discouraged when the rejections...

The art of speaking can be systematically learned, and if you have the desire, discipline, and determination - not to mention one of the world's greatest presenters as your teacher - you too can become a persuasive and powerful speaker. Tracy reveals time-tested tricks of the trade you can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large group of people.

Do you wish you could walk into a room and start conversations with ease? Have you wanted to read people instantly, know what they mean, and feel confident instead of second-guessing yourself?

As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential. Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, expanding your business across...

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

Unlock the Art of Seamless Conversations and Build Lasting Connections—All in 10 Simple Steps! Do awkward silences and self-doubt make socializing feel impossible? You're not alone—and this guide is here to help. How to Talk to Anyone is designed specifically for young adults who want to overcome social anxiety, boost confidence, and build meaningful relationships in everyday life. Through 10 practical, relatable steps, you'll gain the skills to speak with ease, listen actively, and connect authentically.

Brought to you by Penguin. From the family dinner table to the boardroom, any meeting of minds is inevitably going to lead to a debate, an argument, even a fight. While these conflicts are often perceived negatively – as something to be avoided or quickly defused – they can be incredible...

In Relationship Currency, keynote speaker Ravi Rajani uncovers the five communication habits you can embody to ignite, influence, and inspire change in your prospects, customers, partners, and team through building meaningful business relationships that matter. Authentically building trusted relationships is a skill anyone can develop, and Ravi is here to show you how. Filled with original insights, personal stories, and actionable practices, Relationship Currency will help you communicate for trust, transform your influence, and achieve business success without playing a zero-sum game.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

The Personal Branding Playbook shows you how to craft your story; design your personal brand strategy; share your story with the world online; build a community of loyal fans, not followers; drive inbound leads, opportunities, and introductions; and position yourself as the option, not just an option in your market.

Feeling silenced by self-doubt, anxiety, and fear of public speaking? This audiobook is for you. Many women struggle to express themselves confidently, particularly in public, where biases can make it unfairly harder in both personal and professional settings. This empowering communication guide offers a transformative approach to public speaking, combining a balanced approach with inspiring stories from the world's top speakers, practical methods for managing anxiety and nervousness, and guidance on presenting your ideas with clarity and maximum impact.

Speak like a Lawyer: Write like a Lawyer: Communicate like a Top Legal Professional in the Digital Age aims to provide listeners with the essential communication skills necessary to excel as a top lawyer in the digital age—from arguing cases to presenting evidence and communicating with clients. Whether in the courtroom, during client consultations, or in written briefs, the power of well-crafted words can determine the outcome.

You’ve read the articles, watched the videos, and rehearsed the lines—but when it’s time to speak up, your brain locks up like a browser with 47 tabs open.

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

Through pioneering research and interviews with a host of major figures, ranging from Jay-Z and LinkedIn cofounder Reid Hoffman to Bernie Madoff and Man Booker Prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.

This program is read by and contains archival audio of the author from MSNBC, BBC Question Time, Oxford Union, and other sources. Win Every Argument shows how anyone can communicate with confidence, rise above the tit-for-tats on social media, and triumph in a successful and productive debate in...

This updated edition of Sue Knight's bestselling book NLP at Work has been extensively revised, with an emphasis on the heart of NLP - becoming a model of excellence. In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for...

In today's environment of partial attention and isolating remote work, few things are more satisfying than group experiences that produce powerful, meaningful connections and output. But this kind of enlivening, collective work doesn't happen by chance. It must be consciously designed and purposefully activated—in a team, an organization, and a culture. The good news is that making space for this kind of work doesn't have to be hard. There's a technique available to everyone, with no special certification required: gamestorming.

I used to think LinkedIn was a colossal waste of time - until I discovered the simple secrets to success on LinkedIn. If you want to know how to double your leads and sales using LinkedIn beyond what you thought possible...without spending hundreds of dollars on ads...or trying to become a "viral" hit.... Then this will be the most important message you ever read. Here’s why. If you've been on LinkedIn for a while, the scenario I’m about to describe may be familiar to you.... You’ve found great companies on LinkedIn, that need what you have.