Showing titles in Business Communication

In Critical Connections, renowned sociologist and author Dr. Tracy Brower delivers inspiration and pragmatic new insights on community and connection that you can use in your own life to build belonging, find and make friends, and create a happier life. The author explains how you can avoid bad friendships, reconnect with old friends, deepen existing friendships, and start a new friend group.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character? Managing Up offers concise, expert tips.

In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

When faced with problems, many business leaders and teams look for familiar and standard problem-solving methods, often creating unnecessary struggle, frustration, delay, and ineffectiveness in solving the problem - if it is ever solved at all! In other words, they keep reaching for the same old hammer as if every business problem were a nail.

*Includes News Sections on Working with Virtual Teams and Leveraging Modern Technologies Enables project managers to understand priorities, maximize resources, and minimize risks in order to complete projects on time and on budget. For close to three decades, Fundamentals of Project Management...

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Every business relies on customers, and new businesses often have to seek them out at an early stage so that they build a solid customer base that will allow them to thrive. Cold calling is sometimes a necessity that many business owners detest. At best, it is sometimes a chore, but at its worst, it can bring about an almost paralyzing fear. This audiobook, The Holistic Guide To Cold-Calling: A Step-by-Step Guide to Help You Create New Business Opportunities, will help rid you of that fear, get chatting, and start creating a stream of new business opportunities.

Provokationen, Beleidigungen, Killerphrasen oder Schwarze-Peter-Spiele - gerade in wirtschaftlich harten Zeiten haben unfaire Angriffe Konjunktur...

Making meaningful connections with other humans is one of the great joys in life. We may form lifelong personal or professional friendships, we may connect with someone with shared experience through a season of our lives or we may just have a great conversation. This is relationship building which in business circles we refer to as “networking”. Along the way networking became less about forming human connections and transitioned, at least in business to become transactional and centered around how we can extract value from others to benefit ourselves.

If you've ever walked into a room and felt invisible… If you've ever spoken and watched people glaze over…If you've ever walked away thinking, "I should've said that…" — this audiobook is the turning point.

In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional...

Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation. In Getting to "Yes And" veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.

Do you want to be “ahead of the curve” in business vocabulary in time for your next big company meeting? Do you want to “get the ball rolling” on improving your communication with employees, employers, and possible clients who will work alongside you? In the world of business and finance, proper communication is key to achieving success, expanding your frontiers, and reaching your goals.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Do you ever feel misunderstood despite your best intentions? Ever wonder why your brilliance doesn't always translate into respect or results? What if the most significant obstacle between you and extraordinary success isn't your skill set, but your emotional blindspots? In Low Emotional Intelligence, Sandra Jessop—a seasoned executive known for leading multimillion-dollar projects—reveals the hidden patterns that technical mastery alone can’t overcome.

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...

Dim Sum Strategy presents a carefully curated selection of proven strategic tools, with insights and anecdotes from three decades working with some of the world’s leading brands at the world’s top agencies. The book is structured to follow the author’s proven Brand Centered Management™ process, with a smattering of different “tools” split into four parts: Discovery, Definition, Direction, and Delivery. Each tool is presented in bite-sized, standalone chunks; you can listen to the book in stepwise fashion or cherry-pick in whatever order you wish—just like a dim sum meal.