Showing titles in Business Communication

Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel, leading to smarter decisions, more creative solutions, and deeper relationships. "Invaluable ... required reading." —Kim Scott...

Stop overthinking and take your life back. Most people can’t stop overthinking. They replay every conversation, second-guess every decision, and exhaust themselves trying to predict every possible outcome. But you are different. You can learn how to step out of the mental loop and finally feel clear, calm, and in control. Learn to stop letting your mind run the show.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional...

In the 12 rewarding lectures of Written Communications: Being Heard and Understood, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills.

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

In It’s Not Just Who You Know, Tommy Spaulding—the former CEO of Up With People—has written the new How to Win Friends and Influence People for the twenty-fist century. Success—in business and in life—is all about relationships. In this powerful guide to reaching out to others...

Working under a difficult boss can turn even a dream job into a nightmare. From narcissists and micromanagers to bullies and credit-stealers, bad bosses come in all shapes and sizes. "Don’t Kill Your Evil Boss" is your comprehensive guide to identifying, coping with, and ultimately taking action against the troublesome leaders who make your work life unbearable.

Do you give presentations at meetings? Do you ever have to explain a complicated subject to audiences unfamiliar with your field? Do you make pitches for ideas or products? Do you want to interest a lecture hall of restless students in subjects that you find fascinating? Then you need this book. Make It Clear explains how to communicate - how to speak and write to get your ideas across.

The country's #1 sales trainer, Jeffrey Gitomer, offers a fresh take on networking and connecting your way to success. The Little Black Book of Connections is based on the power of give value first. It's about how you can climb the ladder without stepping on people's backs. It's about how to earn the respect of a powerful mentor without begging.

You negotiate more often than you realize. Whether it’s advocating for yourself at work, discussing plans with a friend, or handling a tough conversation with a client, negotiation is happening all around you. The problem? You may not be participating—and that means missing opportunities...

It's not easy for an entrepreneur to get a bank loan, find investors, and make it to the top of your industry. Many business owners find themselves overwhelmed in their business planning process, or even worse, they outsource the planning to an unqualified professional.

From Pitch to Profit reveals how you can win more clients and grow your business using The Infinite Sales System®: a strategic, tried-and-tested process that follows the same expert techniques used by the world’s best negotiators. Successful business is not about an aggressive used-car-sales approach. It’s about one-on-one communications that lead to trust and partnership. From Pitch to Profit gives you the strategies and easy-to-learn skills you need to build the genuine relationships that lead to higher sales and revenue.

 In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death! 

In "How to Command Respect in Any Room Like a Gangster (Without Being in the Mafia)," Marco Costa unveils the enigmatic yet effective strategies for commanding respect in any scenario, inspired by the timeless wisdom of gangsters. This groundbreaking book is not about mimicking the illicit ways of the mafia, but rather, it distills the essence of their commanding presence, strategic thinking, and unwavering confidence. Each chapter is a masterclass in influence, from mastering body language and negotiation tactics to creating a legacy that endures.

Whatever you do at work, if you interact with people - either as colleagues or clients - you will need the skills to have sensitive conversations. We cannot all be trained psychotherapists, but we can learn how to effectively listen, empathise and advise others in need. In The Art of Counselling, leading psychologist and psychotherapist Rollo May gives you to tools to interact compassionately and productively.

As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with.

A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports.  

Jean Oelwang, president of Virgin Unite, has interviewed over 60 business and life partnerships - including Desmond and Leah Tutu, and Ben and Jerry - revealing how to nurture relationships with depth and purpose. These kinds of deep connections have a profound ripple effect on everything we do, supporting us to achieve more, withstand anything and amplify impact. In this audiobook, she unpicks the values that connect great partners, the daily rituals that they use to stay in sync and the habits that allow them to disagree respectfully and productively.

In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization. The book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale.