In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Jay Choi, Chief Executive Officer at Typeform. Typeform is the AI engagement platform trusted by more than 150,000 customers, including 95% of the Fortune 500. Before Typeform, Jay spent seven years as Chief Product Officer and General Manager at Qualtrics, where the company scaled from $100M to over $1B in ARR.

What you'll learn:

• Breadth of surface area as a stronger AI moat than depth of use case, and why going broad is the right strategic bet right now
• The dual posture Typeform built: a defensive strategy to make their core product impossible to replicate, and an offensive strategy to expand into full customer workflows
• Research Flow, their new product that compresses 50 customer interviews from weeks into hours using AI-moderated research
• Being model-agnostic from day one, and what they learned when switching models without an observability platform in place
• The pricing experiment framework Jay uses: 30 simulations before a single market goes live

Key takeaways:

• When AI threatens to commoditize your core product, expanding surface area is a stronger defense than adding AI features to what you already have
• Positioning AI capabilities in plain language, not technical terminology, is the difference between adoption and abandonment
• Happy churners are a product problem, not a marketing problem: the fix is finding structurally always-on use cases.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Jay Choi

Social Links:

• Find out more about Product School here
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For episode 300 of The Product Podcast, Carlos Gonzalez de Villaumbrosia sits down with Ajit Varma, Head of Firefox at Mozilla, the nonprofit behind the original challenger browser that pioneered browser tabs, pop-up blockers, and browser extensions. With 210 million active users and $826 million in annual revenue, Firefox is the only major independent, open-source browser still standing against Google Chrome's 68% share, Apple Safari's 17%, and a new wave of agentic browsers.

Before Mozilla, Ajit spent six years at Meta leading monetization of WhatsApp and overseeing its business messaging platform. He has also held product roles at Google, Uber, and Square.

What you'll learn:

• Why LLMs are making browsers more strategically important, and what that means for product teams building in an agentic world
• Why "trust us" is no longer enough, and how open source changes the standard for privacy in AI products
• - How to compete against trillion-dollar incumbents without abandoning your mission

Key takeaways:

• Privacy claims without open-source inspectability are unverifiable, "trust us" is no longer a sufficient product strategy in the AI era
• Competing against trillion-dollar companies is possible when mission clarity defines what you refuse to optimize for
• The agent-driven internet will either democratize access or concentrate it, product choices made today will determine which

Social Links:

• Find out more about Product School here
• Follow our Podcast on TikTok here
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In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Cristina Cordova, Chief Operating Officer at Linear, the product development system built for teams and agents. Linear raised $82 million in a Series C round in June 2025 at a $1.25 billion valuation. The company has been profitable since 2021, and serves over 20,000 paid business customers, from seed-stage startups to Fortune 100 enterprises, with a team of just 140 people. Before Linear, Cristina joined Stripe as one of its first employees, and led Platform and Partnerships at Notion.

What you'll learn:

• Why keeping headcount intentionally lean is a strategic advantage
• Replacing traditional interviews with paid two to five-day projects
• Why PMs are the fastest-growing power users of agentic tools

Key takeaways:

• A small team is not a small business. Revenue, customers, and growth rate matter more than headcount.
• If you fully delegate your AI thinking, you lose your native understanding of how these products actually work
• Agentic workflows are now the default, not a feature. The companies that treat them that way will pull ahead.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Cristina Cordova

Social Links:

• Find out more about Product School here
• Follow our Podcast on TikTok here
• Follow Product School on LinkedIn here