In this two-part compilation, Christian and Jonas tackle one of the most common and least honestly discussed challenges in product leadership — landing in an organisation where something is fundamentally off, and figuring out what to do about it.

Part one is about diagnosis. Using a simple framework of three Ps — People, Product and Process — they walk through how to read the symptoms of a dysfunctional organisation, why interviewing across all levels matters more than any onboarding document, and how to bring your stakeholders along on the exploration journey rather than surprising them with a revolution later.

Part two is about the fix. Why starting small with one team beats announcing sweeping change, how to run hard structural decisions quietly through leadership before they go anywhere near the wider organisation, and why the sequence of changes matters as much as the changes themselves.

When you join a broken organisation, you are not doing product management anymore. You are doing change management. The sooner you pick up that playbook, the better your chances of actually making something better.

Product management is your craft. But walking into a broken organisation? That's a change management exercise.

In this episode, Christian and Jonas make the case that product leaders need to step outside the product playbook and borrow from change management, organisational design, and leadership theory.

The conversation covers the dangers of sparking a "revolution," why you should always run hard structural changes quietly through leadership before going wide, how to sequence people, process, and product changes so they land and stick — and how to stay standing when the headwinds come.

This will happen to everyone at some point in their career; joining an organisation where something is ‘wonky’. The trick is how to deal with it.

In this episode, Christian and Jonas break down the 3 Ps framework — People, Product and Process — and walk you through the exact method for diagnosing what's really wrong when you land in a new organisation.

You'll learn:

• Why being subtle when you join a new team is the biggest mistake you can make

• How to line up the right interviews from day one — and what to listen for

• The gap between what your internal team believes and what customers actually experience — and why that gap is your diagnosis

• How to spot People, Product and Process problems fast using real symptoms

• Why KPIs that don't measure your actual goals are worse than no KPIs at all

If you've ever joined a team and felt something was off but couldn't put your finger on it - this one's for you.