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Queueing - Why 90% Capacity Is Where Everything Falls Apart

Queueing - Why 90% Capacity Is Where Everything Falls Apart

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Nick Ledger breaks down queueing theory to explain why busy systems create massive waits. Using the M/M/1 queue model, he reveals how pushing utilization from 90% to 99% doesn't increase wait times linearly—it explodes exponentially, proving operational slack is mathematical necessity.

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