Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• GBP photos now sorted by recency.
• Google introduces “Ask Maps” as a new way to find businesses.
• Updated information on LSA performance insights.
• When is it better to wait for Google Support to respond after having trouble with video verification?
• When traveling to another country, I got significantly less spam calls for my GBP, and when I came back, they resumed - is this a coincidence?
• What should I do if a former employee has claimed my GBP?
• What should I do if I can’t contact Google Support when requesting to nest a department listing?
• What should I keep in mind when doing video verification for an SAB?
• Did the insights feature on GBP get removed?
• What should I know about UTM source codes?
• If you change your language settings in Google Maps, can you suggest-an-edit your business name in as many languages as you want?
• How do I transfer the primary owner of a GBP?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google updates review guidelines.
• ChatGPT opens self-serve ad access in April.
• Google announces Search Live has launched globally.
• GBP performance metrics on Offer Posts.
• Ads are coming to Apple Maps.
• What should I know about AI review responses?
• Is there anything I can do if a fake listing I’ve reported keeps getting reinstated?
• How do I change my business name on my GBP without getting suspended?
• How do I enable Offer Posts if I don’t have the option to do so?
• Should I use AI phone assistants to handle calls?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• AI and Local SEO Webinar on March 4.
• Google Knowledge panel filled with AI driven services/GBPs.
• How do I reinstate a GBP that was voluntarily disabled by request?
• Google has stopped showing the opening date for a new business location on the GBP - is this a bug?
• What are some tips on how to film a video for verification?
• How should I manage a corporate Facebook account vs. the individual store location pages?
• What should I do if Google keeps asking for re-verification?
• Can I use my GBP to advertise for a new business?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com