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It's Personal Stories, A Hospitality Podcast

It's Personal Stories, A Hospitality Podcast

By: David Kong Dorothy Dowling Rachel Humphrey Lan Elliott
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Summary

At It’s Personal Stories, A Hospitality Podcast, we believe that leadership is shaped as much by setbacks and self-doubt as by achievements and accolades. That’s why we go beyond titles and résumés to uncover the personal journeys of hospitality leaders—the moments of vulnerability, resilience, and courage that define true success.


Since 2022, our mission has been to empower the next generation of leaders by sharing unfiltered stories of growth from across the industry. With more than 250 interviews and counting, we’ve built a library of candid conversations that reveal not only strategies for professional advancement, but also lessons in authenticity, balance, and perseverance.

Recognized each year by the International Hospitality Institute as a top hospitality podcast, It’s Personal Stories continues to inspire dreamers and doers to push boundaries, embrace challenges, and pursue their goals with confidence. Learn more and watch the Interviews at www.ItsPersonalStories.com and Follow Us here on LinkedIn.
© 2026 It's Personal Stories, A Hospitality Podcast
Career Success Economics Management Management & Leadership Personal Development Personal Success
Episodes
  • Duane Overgaard_ Divisional CEO_ Derbysoft interviewed by Dorothy Dowling
    May 4 2026

    Clarity, Discipline, and Global Perspective in Technology Leadership

    Duane Overgaard’s leadership journey is grounded in a powerful combination of operational depth and global systems expertise. His formative years at Hilton provided a foundation in how hotels operate and how commercial systems function in practice, while his experience at Sabre expanded his perspective on connectivity, distribution, and the broader travel ecosystem. Together, these experiences shaped an end-to-end understanding of how the industry works, positioning him to lead at DerbySoft.

    As Divisional CEO, Overgaard is known for a leadership style rooted in clarity, discipline, and trust. He believes direct communication is essential, particularly in global environments where ambiguity can slow execution, and he prioritizes aligning teams around what truly matters. His approach is grounded in listening to his team, customers, and the realities of the market, with a focus on translating ideas into practical, scalable solutions while maintaining humility and accountability.

    Notable Quotes

    • “Clarity is a leadership responsibility—be direct so teams can move faster.”

    • “Ideas are everywhere—execution is what actually matters.”

    • “I’ve never forgotten where I came from—treat people the right way.”

    • “Segmentation is gone—everything is visible in today’s market.”

    • “AI is only as strong as the content behind it.”

    Closing Reflection

    Overgaard’s journey reflects leadership grounded in clarity, discipline, and trust. His experience demonstrates how operational depth and global perspective shape effective decision-making. By focusing on execution and alignment, he creates consistency across complex environments. His approach reinforces that leadership is built through experience, listening, and accountability.

    His story highlights the importance of combining experience with continuous learning. By staying focused on what matters and translating ideas into action, leaders can navigate complexity. He emphasizes respect, clarity, and practical thinking in every interaction. Through discipline and alignment, teams can move faster and perform better. Ultimately, his journey shows that effective leadership is both grounded and forward-looking.

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    35 mins
  • Chris Hemmeter, Co-Founder & MD, Thayer Investment Partners, interviewed by David Kong
    May 2 2026

    I recently sat down with Chris Hemmeter, Co Founder and Managing Director of Thayer Investment Partners, and one part of our conversation stood out because it applies to all of us, not just entrepreneurs.

    Chris pushed back on the idea that there is a perfect formula for success. Instead, he shared three qualities he consistently sees in high potential leaders:

    Integrity: A commitment to truth and accuracy, even when the facts are not as strong as you would like them to be. People can feel that honesty, and it builds the connection necessary to do something together.

    Persistence: This is not about long hours alone, but about tenacity and the willingness to take multiple at bats. If you do not get up and swing again, you will never figure it out.

    Progress: A relentless focus on moving forward. Every leader should be able to show what they have accomplished in the last 90 days. Momentum is the ultimate indicator of excellence.

    What struck me is how simple, and how difficult, these are to practice consistently. We also explored why focus can be a defining inflection point, how to avoid getting stuck, and what it really means to be comfortable in your own skin.

    If you are working toward something meaningful, I think you will find this conversation both practical and thought provoking.

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    35 mins
  • Adi Bhoopathy, Managing Principal & Head of Capital Markets, Noble Investment Group, interviewed by Lan Elliott
    Apr 22 2026

    Adi’s career demonstrates that lasting success comes from deliberate choices, not shortcuts. He calls us to reinvent ourselves from within, advocate for our value with facts and preparation, and invest in relationships that deepen over time. His advice to seek honest mentors — people who tell you the truth and challenge your blind spots — is a reminder that growth requires honest counsel. Play the long game, because the compounding side of it is very hard to replicate.

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    31 mins
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