Ep 8 - Opening and Scaling Multiple Clinic Locations with Pam Hamby
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Ep 8 - Opening and Scaling Multiple Clinic Locations with Pam Hamby
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About this listen
In this episode of Profits in Practice, host Sarah Webb sits down with Pam Hamby to talk about what it really takes to open multiple clinic locations in a short window. Pam shares how her allergy and immunology practice launched seven locations while recruiting physicians and nurse practitioners along the way.
They dig into site selection, from referral patterns and retail growth to parking and proximity to schools. Pam walks through credentialing, payer contracts, and how working with a physician hospital organization simplified adding new locations. Staffing gets real attention too, hiring ahead of demand, training for culture, and building flexible teams across pods of clinics. They also cover the tech tools they standardized, the metrics they monitor (such as shot volume and new patient wait times), and how they market before a new site opens.
By the end, you'll have a clear checklist for choosing locations, ramping staffing without chaos, and tracking the numbers that tell you when to hire, expand hours, or lean into marketing.