Megan Smith is a serial entrepreneur who has spent 20 years building businesses in the parts of supply chain most people overlook. Recorded live at BGSA 2026 in West Palm Beach, Megan shares her path from launching an eco-friendly boutique in Denver to running Total Pallet Management sites for Publix and CHEP, to growing a 3PL through acquisition, to now disrupting the moving and storage industry with Packgistics and Ray the Mover in Naples, Florida.

TOPICS COVERED:

- From babysitter to boutique owner to pallet manufacturer: a 20-year entrepreneurial arc

- Unity Boutique: eco-friendly fashion in Denver before green was a trend (2006)

- Total Pallet Management: how pallets get graded A, B, and C and why it matters

- Growing a national pallet network for P&G, Unilever, and Driscoll's

- Retail chargebacks: the millions hiding in minutia that new brands never think about

- Poshmark boutique with 150,000 followers and the resale economy

- Gen Z dupes, Buy Nothing groups, and cultural shifts in consumption

- Acquiring a 45-year moving and storage business and why the industry is ripe for disruption

- Warehouse decommissioning: the move every 3PL dreads

- FF&E, inventory tracking, and order fulfillment during a warehouse relocation

CHAPTERS:

0:00 Introduction

0:30 First Impressions of BGSA 2026 at The Breakers

3:27 Megan's 20-Year Entrepreneurial Journey

5:49 University of Denver and Unity Boutique

9:37 From Retail to Pallet Management

13:02 Pallet Grading: A, B, and C

15:11 Chargebacks and the Cost of Minutia

19:44 Just-in-Time, Lean Management, and Breeding Genius

21:52 Micro Supply Chains and Buy Nothing

25:11 Poshmark and the Resale Economy

30:34 Gen Z, Dupes, and Cultural Shifts

33:24 From Pallets to Omnichannel 3PL

35:14 Founding Packgistics and Acquiring Ray the Mover

38:50 Warehouse Relocation: The Move Every 3PL Dreads

45:30 What Drives Megan Today

47:38 How to Find Megan Smith

ABOUT THE GUEST:

Megan Smith is the founder of Packgistics and owner of Ray the Mover, a 45-year moving and storage business in Naples, Florida. She holds a master's in supply chain from Michigan State University and has spent 20 years in supply chain entrepreneurship spanning pallet management, omnichannel fulfillment, and warehouse relocation services.

KEY TERMS:

Megan Smith, Packgistics, Ray the Mover, serial entrepreneur, pallet management, CHEP, Total Pallet Management, TPM, retail chargebacks, retail compliance, 3PL, warehouse decommissioning, warehouse relocation, FF&E, Poshmark, resale economy, BGSA, omnichannel, P&G, North American Van Lines, CRST

Supply Chain Saga is produced by Mark Taylor, CEO of Warehouse Republic, a 3PL serving omni-channel e-commerce brands that sell through marketplaces like Amazon, Walmart, and Shopify, as well as retail partners like Nordstrom, Scheels, and Bass Pro Shops.

Website: warehouserepublic.com
Podcast: supplychainsaga.com
LinkedIn: linkedin.com/company/warehouse-republic
Host: linkedin.com/in/marktaylor

Have a logistics question? Email mark@warehouserepublic.com